Sherrell Diane TaylorMobile Phone:  (301) 661-2228

5152 Twin Flower CourtEmail:  shtaylor0310@gmail.com

Indian Head, MD  20640

                                              Bachelor of Science in Criminal Justice with Honors; Certified in:  JPAS; E-QIP; APACS; SIMS; COMSEC; NIPSOM; NISP; ISMS

SUMMARYActive Top Secret Clearance

 

Twelve (12) years of "hands-on" work experience in Federal Government, and Private Industry managing and assuring effective communication and security controls (i.e., Background/Personnel Investigation, COMSEC, Physical, and Information Security) are developed, executed, and maintained to ensure the integrity of the organization.

 

RELEVANT EXPERIENCE

§ Possess skill-set and technical knowledge to successfully attain the DoD Personnel Security Adjudicator Professional Certification.

§ Extensive operational knowledge of National Industrial Security Program Operating Manual (NISPOM).

§ “Hands-on” operational knowledge of personnel security software/databases, to include; DOD JPAS (Joint Personnel Adjudication System), PIPS/PIPS-R (Personnel Investigations Processing System-Reporting), and e-QIP (Electronic Questionnaires for Investigations Processing), used to verify, initiate, process, and track personnel information.

§ Trained in U.S. Office of Personnel Management (OPM) Personnel Security Background Investigations. Extensive knowledge of OPM Investigator Handbook™. Former credentialed/licensed Background Investigator. Experienced in application of investigative techniques and rules to collect and process requested information relevant to background investigation.

§ Highly-skilled in investigative reasoning to identify and assess personnel security issues and evaluate trustworthiness of subject's for access to classified information or placement in sensitive positions. Routinely assessed written and oral information (i.e., investigative reports, documentary evidence, affidavits, testimony, etc.) for potential issues and determination of truthfulness. Execute appropriate follow-up questions to identify and get-to the root-cause or source of issues.

§ Successfully collected information for case assignments in the District of Columbia, Maryland, and Northern Virginia area. Conducted face-to-face interviews, followed leads, conducted and researched record checks at courthouses, military installations, financial and educational institutions, colleges, etc. Prepared, and transmitted report assessments daily.

§ Trustworthy, strong work ethic. Able to work independently, and meet scheduled and “tight” deadlines. Maintain professionalism in all aspects of the job.

§ Good written and oral communication skills.

§ Managed day-to-day operations of DOD/JIAMDO Security Staff—oversight of all aspects of Organizational security.

 

CAREER EXPERIENCE

 

Project Support Services, Inc. – Alexandria, VA                                                                                                May 2016 - Present

Administrative Support Specialist – U. S. Marshals Service

·   Responsible for providing law enforcement communications support for the USMS.

·   Analyze incoming intelligence data from a threat perspective and independently determine who needs to receive the information in a 24-hour a day, 7 days a week environment, on variable shifts including weekends and holidays.

·   Telecommunications terminals linked to the Justice Telecommunications System (JUST), NCIC, NLETS, Open Fox, Justice Detainee Information System (JDIS), and any other systems as required.

·   Receive warrant information via computer terminals and coordinate warrant information with other Federal, State, and Local agencies.

·   Provide two way radio response services for USMS offices in the Washington, DC metro area to include Headquarters, USMS; Eastern District of Virginia (Alexandria, Virginia); the District of Columbia, the District of Columbia Superior Court, and the District of Maryland.

·   Provide assistance to USMS District personnel with entries into the Warrant Information Network (WIN) and NCIC.

·   Operate all phases of the Justice Detainee Information System (JDIS) and remain current on all data elements in the system.

·   Assist USMS District personnel concerning record keeping processes as directed. Participate in team development, customer service improvement initiatives and seek methods for continuous improvement of work products.

·   Establish and maintain liaison with personnel from other Federal agencies. Provide support during critical incidents or other special operations. Required to be familiar with the operation of the EOC systems, databases, etc. and support the EOC when activated.

 

 

KeyPoint Government Solutions, Inc. (formerly Kroll Government Services) - Washington, DCDec 2013 – Oct 2016

Background Investigator

§ Case assignments are within the Washington, DC metropolitan area and Southern Maryland. Duties include the conduct of comprehensive interviews with subjects, employers, references, and other knowledgeable individuals and review of appropriate records to obtain facts to resolve all material issues in a case or to establish the background, reputation, character, suitability, or qualifications of the subject under investigation. Document and asses all information and submit a detailed report of investigation within strict a timeline.

 

Sayres & Associates, Inc. - Arlington, VANov 2008 – February 2012

Personnel Security Specialist - DOD / Joint Integrated Air & Missile Defense Organization (JIAMDO) / Office of Security

§ Routine utilization of various personnel security databases; to include), Joint Personnel Adjudication System (JPAS), and Security Information Management System (SIMS) to conduct/process personnel records and checks.

§ Led organization-wide security contingency planning activities, which included; identifying personnel security risks and threats to the organization, and implementing mitigation plans. Developed briefings to inform the Commanding Officer of the status of JIAMDO security.

§ Organized & coordinated all aspects of JIAMDO daily operations of Personnel Security, Physical Security, Industrial Security, Communications Security (COMSEC), Information Security training, and inspection programs. Routinely set direction and drafted electronic correspondence advising JIAMDO staff of organizational policies and procedures, such as the issuing of new mandates for the protection of sensitive information. Established JIAMDO standard operating procedures (SOPs) for handling of classified information.

§ Routinely applied knowledge of the Federal Information Processing Standards – 201 (FIPS-201) in order to ensure effective operational controls were in-place throughout JIAMDO organization.

§ Routine briefer at JIAMDO staffing events to educate organization about potential personnel security threats to workforce and operations.

 

Department of Homeland Security - Arlington, VAMarch 2005 - November 2009

Investigations Analyst

§ Identified, investigated and corrected personnel security violations and discrepancies, by making recommendations to management on methods to preclude reoccurrences.

§ Enacted protective methods for Federal buildings and the employees occupying them. Implemented risk assessment measures, security and surveillance support, formulated report investigations, and safety education to reinforce threat mitigations for Federal buildings and employees.

§ Routinely screened domestic, and foreign visitors--checking and verifying their credentials were appropriate for access to Federal government installations.

 

CACI International®, Inc. - Washington, DC                                                                                              Aug 2007 - Jan 2009

Background Investigator

§ Trained, licensed/credentialed in OPM Personnel Security Background Investigations. Extensive knowledge of OPM Investigator Handbook™. Experienced in application of investigative techniques and rules to collect information relevant to producing a final decision regarding background investigations. Routinely conducted numerous investigations and interviews/checks to complete background investigations for suitability on current and prospective Federal and Contractor employees.

§ Utilized skill in investigative reasoning to identify and assess personnel security issues and evaluate trustworthiness of subject's for access to classified information or placement in sensitive positions. Routinely assessed written and oral information (i.e., investigative reports, documentary evidence, affidavits, testimony, etc.) for potential issues and determination of truthfulness. Execute appropriate follow-up questions to identify and get-to the root-cause or source of issues.

§  “Hands-on” knowledge and execution of relevant and industry-standard personnel security software/databases (i.e. PIPS-PIPS-R, e-QIP, JPAS) used to verify, initiate, process, and track personnel information.

§ Successfully reviewed investigative reports and collected and verified supporting information (i.e., documentary evidence, transcripts, courthouse and military records etc.) for completeness and accuracy, and compliance with law and/or regulation for case-assignments in the District of Columbia, Maryland, and Northern Virginia area.

§ Prioritized and executed multiple projects and tasks while working within short deadlines, and varied distances.

§ Extensive travel in the District of Columbia, Maryland, and Northern Virginia area to conduct face-to-face interviews of subjects, follow leads, conduct and research record checks at courthouses, military installations, financial and educational institutions, colleges, etc. Prepared, and transmitted reports daily.

§ Applied trustworthy and strong work ethic. Maintained ability to work independently, and meet scheduled and “tight” deadlines. Good written and oral communication skills. Maintained excellent relationship with leadership and regularly provided on-time status of investigations to field supervisor. Submitted investigative reports within deadline and in accordance to OPM standards.

 

DTM® Corporation - Arlington, VAOct 2001 - May 2005

Manager (2003-2005)

Security Enforcement Officer (2001-2003)

§ Authored reports to document emerging personnel and building security issues.

§ Led training of new employees on established policy, events, and procedures for secure access to the government site.

§ Patrolled Federal campus, and building perimeters to ensure safety hazards were not present, or in the process of occurring. Interacted daily with senior management to coordinate situational awareness of events.

§ Participate in interagency work groups, conferences and meetings on issues relating to critical infrastructure (i.e., federal buildings) protection

 

Access Worldwide, Hyattsville MD                                                                                                     Jan 1998 – Oct 2001

Call Center Telemarketer

§ Managed call center inbound and outbound calls. Assisted Sprint customers with their account, which included account billing, upgrades, inquiries, complaints, and disputes. 

§ Started new accounts by switching other long distance carriers to Sprint.

§ Obtained, recorded and entered customer information; such as name, address, and social security number into database.

§ Trained and double-jacked with new account representatives while working in a high audible non-traditional team environment and maintained team-spirit.

§ Developed sales pitches, delivered sales talks and occasionally read from scripts that described products or services in order to persuade potential customers to purchase a product or service.

§ Confirmed and ensured accurate rate quotes. Maintained precise records and verified orders that were put through the system. Assisted with the management of customer accounts over the telephone and typed-up work orders

§ Maintained records of call backs, accounts, and orders.

§ Scheduled appointments for sales representatives to meet with prospective customers.

 

 

EDUCATION

 

Sanford-Brown College - Vienna, VA September 2003 - June 2007

Bachelor of Science with Honors, Criminal Justice, GPA: 3.34/4.0 (173 Credit Hours)

Relevant Coursework: AP English, Intro to Psychology, Forensic Psychology, Abnormal Psychology, Security and Human Behavior, Interpersonal Communication, Oral Communications, , Ethics, Intro to Network Security, American Legal System, Civil Law, Counter Terrorism, Criminology, Criminal Investigation, Criminal Law, Criminal Justice Administration, Criminal Procedures, Law and Evidence, and Constitution Law.

 

 

CERTIFICATIONS/TRAINING

 

·   National Industrial Security Program Operating Manual (NISPOM)

·   Joint Personnel Adjudication System (JPAS)

·   Office of Personnel Management (OPM) Personnel Security Background Investigation

·   Security Information Management System (SIMS)

·   Electronic Questionnaires for Investigations Processing (EQIP)

·   Aircraft and Personnel Automatic Clearance System (APACS)

·   Communication Security (COMSEC)

·   Marking Classified Information

·   Introduction to Information Security

·   DOD Information Assurance Awareness

·   Safe-guarding Classified Information in the National Industrial Security Program (NISP)

·   MetaStorm® Business Process Management™ tool

·   Integrated Security Management System (ISMS)

·   PIPS and PIPS-R

·   Lenel On-Guard Visitor Management

·   Civilian Applicant System (CAS)

·   Finger Print Ink Pad

·   The Guardian - Finger Print Live Scan System

·   Cross Match -10 Print Live Scan System

·   General Services Administration (GSA) A-1 certified

·   Firearm Permit (.38 Calibers & 9mm hand gun) & X-ray and Magnetometer Certified

 

TECHNICAL SKILLS